Auto glass replacement companies often have to send their people into the field to address broken windshields on cars stuck on the side of the road. These cars cannot be driven until the windshield is repaired, and many people would rather pay the repair technician to come and help on-site than pay to have the car towed. Because of this, auto glass replacement companies must have a few vehicles available at all times. Whether the fleet is large or small, it helps to have GPS fleet tracking for auto glass replacement companies to keep track of those vehicles. If your business is reliant on a fleet of vehicles, it’s important to know where your vehicles are and how quickly they can get to your customer. Customers do not appreciate delays when they are waiting for their cars to be repaired; yet a simple traffic jam or road closure can create unexpected problems. A solid GPS tracking solution allows you to access real-time information about vehicle location, so you can send the closest vehicle or navigate around known problems. This can improve your customer service in many ways. It ensures that your drivers get to their spots on time, while giving you the chance to provide accurate arrival times to customers, limiting the odds of your customer having a poor experience. If you have been considering a GPS tracking system for your vehicles, here’s what you should know:
- Give your company the edge by improving customer service.
- Improved customer relationships mean repeat customers, or customers who will refer their friends to you.
- Allow you to monitor driver behavior and cut down on wasted gas from side trips and unneeded idling time.
- Internet-based tracking software helps you keep track of your drivers no matter where you are.
If you are ready to improve your customer service and cut down on wasted fuel while improving driver accountability, then consider OrbitTrack. Let OrbitTrack’s GPS tracking system take your auto glass repair company to the next level. We’ve designed our system to be easy to use with a minimal learning curve, so you can begin tracking the same day you receive it. Contact our experts today to arrange a demonstration or to order OrbitTrack for your fleet. With the help of our versatile tracking devices and easy-to-use software, you can get a better handle on your vehicle’s whereabouts and your drivers’ behavior, to improve your overall customer experience and fuel costs.